Resolved
This incident has been resolved.
Posted May 28, 2026 - 22:36 UTC
Monitoring
Our engineering team has continued investigating the delay affecting our internal data synchronization processes.
We’ve now identified the issue as originating within our own systems rather than with an external provider, as initially believed. The issue has been isolated and remediation is currently underway.
We currently expect full recovery within approximately 2 hours. Once recovery is complete, affected processes and features will resume normal operation, and we will also handle any impacted portfolios immediately.
We apologize for the disruption and appreciate your patience while we complete recovery efforts
Posted May 28, 2026 - 13:46 UTC
Identified
Our engineering team identified a delay in our internal data synchronization process caused by a third party. The outcome of that data delay is a disruption to some of our features as will be listed below.
We have already reached out to the third party in charge and are waiting on answers.
Posted May 28, 2026 - 09:27 UTC
This incident affected: Data (Google, Microsoft, Amazon, Walmart, Meta, Amazon DSP, Pinterest, Apple Search Ads, Criteo, Sam's Club, Citrus Ads, PromoteIQ, Instacart, LinkedIn, Snapchat, TikTok), Reports (Google, Microsoft, Amazon, Walmart, Meta, Amazon DSP, Pinterest, Apple Search Ads, Criteo, Sam's Club, Citrus Ads, PromoteIQ, Instacart, LinkedIn, Snapchat, TikTok), Tracking (Google, Microsoft, Amazon, Walmart, Meta, Amazon DSP, Pinterest, Apple Search Ads, Criteo, Sam's Club, Citrus Ads, PromoteIQ, Instacart, LinkedIn, Snapchat, TikTok), Optimization (Google, Microsoft, Amazon, Walmart, Meta, Amazon DSP, Pinterest, Apple Search Ads, Criteo, Sam's Club, Citrus Ads, PromoteIQ, Instacart, LinkedIn, Snapchat, TikTok), Campaign Management (Google, Microsoft, Amazon, Walmart, Meta, Amazon DSP, Pinterest, Apple Search Ads, Criteo, Sam's Club, Citrus Ads, PromoteIQ, Instacart, LinkedIn, Snapchat, TikTok), Automated Actions (Google, Microsoft, Amazon, Walmart, Meta, Amazon DSP, Pinterest, Apple Search Ads, Criteo, Sam's Club, Citrus Ads, PromoteIQ, Instacart, LinkedIn, Snapchat, TikTok), and Platform Availability (Google, Microsoft, Amazon, Walmart, Meta, Amazon DSP, Pinterest, Apple Search Ads, Criteo, Sam's Club, Citrus Ads, PromoteIQ, Instacart, LinkedIn, Snapchat, TikTok).