Some users unable to login

Incident Report for Skai

Resolved

The issues have been resolved and user access has been restored.
Posted Aug 07, 2023 - 14:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 07, 2023 - 13:55 UTC

Identified

We are currently investigating an issue causing some users to be unable to login to Skai.

Our engineers identified the cause and are working on a resolution.
Posted Aug 07, 2023 - 13:37 UTC