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We have notified Criteo, and their team is actively investigating the issue.\n\nFor further updates, please refer to the Criteo Status Page:\nhttps://status.criteo.com/incidents/c7j0nz3rp682","created_at":"2026-03-10T09:34:26.473Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-10T09:34:26.473Z","display_at":"2026-03-10T09:34:26.473Z","deliver_notifications":true,"tweet_id":null,"id":"zf28hb3b0jh7","incident_id":"yq633pkk4z5v","custom_tweet":null,"affected_components":[{"code":"rmvc6l1xln9s","name":"Data - Criteo","old_status":"operational","new_status":"major_outage"},{"code":"2fkp3xxtkvtt","name":"Reports - Criteo","old_status":"operational","new_status":"major_outage"},{"code":"fjzwhzf1qy6d","name":"Optimization - Criteo","old_status":"operational","new_status":"major_outage"},{"code":"96vvd9lxzwtt","name":"Campaign Management - Criteo","old_status":"operational","new_status":"major_outage"},{"code":"ldjr6skr5pkr","name":"Automated Actions - Criteo","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Criteo","created_at":"2023-09-18T07:29:27.384Z","updated_at":"2026-05-28T22:36:15.629Z","position":9,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"rmvc6l1xln9s","page_id":"8zvhcdp4tq0m","group_id":"0nsp2d19jyth"},{"status":"operational","name":"Criteo","created_at":"2023-09-18T07:40:16.415Z","updated_at":"2026-05-28T22:36:15.641Z","position":9,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"2fkp3xxtkvtt","page_id":"8zvhcdp4tq0m","group_id":"sh90ps9xbz98"},{"status":"operational","name":"Criteo","created_at":"2023-09-18T07:47:57.001Z","updated_at":"2026-05-28T22:36:15.655Z","position":9,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"fjzwhzf1qy6d","page_id":"8zvhcdp4tq0m","group_id":"2b24lt071v8j"},{"status":"operational","name":"Criteo","created_at":"2023-09-18T07:51:24.353Z","updated_at":"2026-05-08T15:00:21.785Z","position":9,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"96vvd9lxzwtt","page_id":"8zvhcdp4tq0m","group_id":"7xyx51lgnnny"},{"status":"operational","name":"Criteo","created_at":"2023-09-18T07:54:52.791Z","updated_at":"2026-05-28T22:36:15.668Z","position":9,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"ldjr6skr5pkr","page_id":"8zvhcdp4tq0m","group_id":"290np3v053xm"}]},{"name":"Walmart Performance Data Delays","status":"resolved","created_at":"2026-03-01T22:23:00.127Z","updated_at":"2026-03-02T02:19:47.139Z","monitoring_at":null,"resolved_at":"2026-03-02T02:19:47.123Z","impact":"minor","shortlink":"https://stspg.io/jj0n0vby46h2","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-03-01T22:23:00.105Z","reminder_intervals":"6","id":"n8w41pp7nk1y","page_id":"8zvhcdp4tq0m","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-03-02T02:19:47.123Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-02T02:19:47.123Z","display_at":"2026-03-02T02:19:47.123Z","deliver_notifications":true,"tweet_id":null,"id":"rqpjnyf00n7n","incident_id":"n8w41pp7nk1y","custom_tweet":null,"affected_components":[{"code":"zb1kfgpybvwl","name":"Data - Walmart","old_status":"degraded_performance","new_status":"operational"},{"code":"8bbdz2l79yrk","name":"Reports - Walmart","old_status":"degraded_performance","new_status":"operational"},{"code":"hb91d08plfmt","name":"Campaign Management - Walmart","old_status":"operational","new_status":"operational"},{"code":"9b783g2bc2vf","name":"Automated Actions - Walmart","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are currently experiencing delays in performance data from the Walmart API. At this time, data for 28 February is delayed within the Skai platform.\n\nThe issue has been escalated to Walmart’s engineering team, and they are investigating.\n\nWe will provide an update as soon as the issue has been resolved.","created_at":"2026-03-01T22:23:00.283Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-01T22:23:00.283Z","display_at":"2026-03-01T22:23:00.283Z","deliver_notifications":true,"tweet_id":null,"id":"c261gszw3mhx","incident_id":"n8w41pp7nk1y","custom_tweet":null,"affected_components":[{"code":"zb1kfgpybvwl","name":"Data - Walmart","old_status":"operational","new_status":"degraded_performance"},{"code":"8bbdz2l79yrk","name":"Reports - Walmart","old_status":"operational","new_status":"degraded_performance"},{"code":"hb91d08plfmt","name":"Campaign Management - Walmart","old_status":"operational","new_status":"operational"},{"code":"9b783g2bc2vf","name":"Automated Actions - Walmart","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Walmart","created_at":"2023-09-18T07:28:24.245Z","updated_at":"2026-05-28T22:36:15.357Z","position":4,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"zb1kfgpybvwl","page_id":"8zvhcdp4tq0m","group_id":"0nsp2d19jyth"},{"status":"operational","name":"Walmart","created_at":"2023-09-18T07:39:25.365Z","updated_at":"2026-05-28T22:36:15.371Z","position":4,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"8bbdz2l79yrk","page_id":"8zvhcdp4tq0m","group_id":"sh90ps9xbz98"},{"status":"operational","name":"Walmart","created_at":"2023-09-18T07:50:19.927Z","updated_at":"2026-05-08T15:00:21.311Z","position":4,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"hb91d08plfmt","page_id":"8zvhcdp4tq0m","group_id":"7xyx51lgnnny"},{"status":"operational","name":"Walmart","created_at":"2023-09-18T07:53:47.107Z","updated_at":"2026-05-28T22:36:15.399Z","position":4,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"9b783g2bc2vf","page_id":"8zvhcdp4tq0m","group_id":"290np3v053xm"}]},{"name":"Amazon DSP Data delay","status":"resolved","created_at":"2026-01-29T15:32:37.429Z","updated_at":"2026-01-29T23:43:46.703Z","monitoring_at":null,"resolved_at":"2026-01-29T23:43:46.685Z","impact":"major","shortlink":"https://stspg.io/d9hk9wxy8qtl","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-01-29T15:32:37.419Z","reminder_intervals":null,"id":"dv383jyx4hjq","page_id":"8zvhcdp4tq0m","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-01-29T23:43:46.685Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-29T23:43:46.685Z","display_at":"2026-01-29T23:43:46.685Z","deliver_notifications":true,"tweet_id":null,"id":"ft4zxzp3lf33","incident_id":"dv383jyx4hjq","custom_tweet":null,"affected_components":[{"code":"1lqp3d7x2ndp","name":"Data - Amazon DSP","old_status":"partial_outage","new_status":"operational"},{"code":"vky595smyyvl","name":"Reports - Amazon DSP","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"Please note that we are experiencing a delay with processing Amazon DSP data. Our engineers are working on fixing the issue and we will update as soon as we can.","created_at":"2026-01-29T15:32:37.543Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-29T15:32:37.543Z","display_at":"2026-01-29T15:32:37.543Z","deliver_notifications":true,"tweet_id":null,"id":"dj6tqd3ntncc","incident_id":"dv383jyx4hjq","custom_tweet":null,"affected_components":[{"code":"1lqp3d7x2ndp","name":"Data - Amazon DSP","old_status":"operational","new_status":"partial_outage"},{"code":"vky595smyyvl","name":"Reports - Amazon DSP","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Amazon DSP","created_at":"2023-09-18T07:28:49.645Z","updated_at":"2026-05-28T22:36:15.467Z","position":6,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"1lqp3d7x2ndp","page_id":"8zvhcdp4tq0m","group_id":"0nsp2d19jyth"},{"status":"operational","name":"Amazon DSP","created_at":"2023-09-18T07:39:46.712Z","updated_at":"2026-05-28T22:36:15.481Z","position":6,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"vky595smyyvl","page_id":"8zvhcdp4tq0m","group_id":"sh90ps9xbz98"}]},{"name":"Microsoft Reporting API delays 2025-12-28","status":"resolved","created_at":"2025-12-28T14:39:58.627Z","updated_at":"2025-12-29T07:48:11.194Z","monitoring_at":"2025-12-28T19:27:04.962Z","resolved_at":"2025-12-29T07:48:11.176Z","impact":"major","shortlink":"https://stspg.io/mjnx27gr5fq6","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-12-28T14:39:58.607Z","reminder_intervals":null,"id":"9k2xsjt4w2rm","page_id":"8zvhcdp4tq0m","incident_updates":[{"status":"resolved","body":"The issue has been resolved, all features are back to normal","created_at":"2025-12-29T07:48:11.176Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-12-29T07:48:11.176Z","display_at":"2025-12-29T07:48:11.176Z","deliver_notifications":true,"tweet_id":null,"id":"20jf07t2k3wf","incident_id":"9k2xsjt4w2rm","custom_tweet":null,"affected_components":[{"code":"kqgk2gyw3m35","name":"Data - Microsoft","old_status":"partial_outage","new_status":"operational"},{"code":"cfcyt2nznpxr","name":"Reports - Microsoft","old_status":"degraded_performance","new_status":"operational"},{"code":"mdj9wcqc9hql","name":"Optimization - Microsoft","old_status":"degraded_performance","new_status":"operational"},{"code":"snthgqsx9wnb","name":"Automated Actions - Microsoft","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"Looks like Microsoft started recovering and we see reports coming in to our platform.\nThere may still be delays in features that rely on yesterday's data until all of yesterday's data will be fetched and processed.\nAs for optimization, no need to move to manual bidding, Skai platform will recover automatically.","created_at":"2025-12-28T19:27:04.962Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-12-28T19:27:04.962Z","display_at":"2025-12-28T19:27:04.962Z","deliver_notifications":true,"tweet_id":null,"id":"g0f31hb896jz","incident_id":"9k2xsjt4w2rm","custom_tweet":null,"affected_components":[{"code":"kqgk2gyw3m35","name":"Data - Microsoft","old_status":"major_outage","new_status":"partial_outage"},{"code":"cfcyt2nznpxr","name":"Reports - Microsoft","old_status":"partial_outage","new_status":"degraded_performance"},{"code":"mdj9wcqc9hql","name":"Optimization - Microsoft","old_status":"partial_outage","new_status":"degraded_performance"},{"code":"snthgqsx9wnb","name":"Automated Actions - Microsoft","old_status":"partial_outage","new_status":"degraded_performance"}]},{"status":"identified","body":"MSN are still investigating this issue on their end and we are waiting for their response.\nIn the meantime, we started seeing impact on our optimization portfolios affecting both Budget Navigator and Portfolios optimizations. Please consider moving to manual bidding until this is resolved. Once MSN data is available, we will resume optimization and adjust budgets and bids accordingly.","created_at":"2025-12-28T18:01:06.095Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-12-28T18:01:06.095Z","display_at":"2025-12-28T18:01:06.095Z","deliver_notifications":true,"tweet_id":null,"id":"g0tflql320rn","incident_id":"9k2xsjt4w2rm","custom_tweet":null,"affected_components":[{"code":"kqgk2gyw3m35","name":"Data - Microsoft","old_status":"major_outage","new_status":"major_outage"},{"code":"cfcyt2nznpxr","name":"Reports - Microsoft","old_status":"partial_outage","new_status":"partial_outage"},{"code":"mdj9wcqc9hql","name":"Optimization - Microsoft","old_status":"partial_outage","new_status":"partial_outage"},{"code":"snthgqsx9wnb","name":"Automated Actions - Microsoft","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"Ever since this morning (Sunday, December 28th), Microsoft Ads are experiencing delays in their reporting API.\nThe Skai team reached out to Microsoft on that, yet Microsoft haven't acknowledged that issue yet.","created_at":"2025-12-28T14:39:58.784Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-12-28T14:39:58.784Z","display_at":"2025-12-28T14:39:58.784Z","deliver_notifications":true,"tweet_id":null,"id":"30dlpjxt02b6","incident_id":"9k2xsjt4w2rm","custom_tweet":null,"affected_components":[{"code":"kqgk2gyw3m35","name":"Data - Microsoft","old_status":"operational","new_status":"major_outage"},{"code":"cfcyt2nznpxr","name":"Reports - Microsoft","old_status":"operational","new_status":"partial_outage"},{"code":"mdj9wcqc9hql","name":"Optimization - Microsoft","old_status":"operational","new_status":"partial_outage"},{"code":"snthgqsx9wnb","name":"Automated Actions - Microsoft","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Microsoft","created_at":"2023-09-18T07:27:55.903Z","updated_at":"2026-05-28T22:36:15.247Z","position":2,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"kqgk2gyw3m35","page_id":"8zvhcdp4tq0m","group_id":"0nsp2d19jyth"},{"status":"operational","name":"Microsoft","created_at":"2023-09-18T07:39:04.676Z","updated_at":"2026-05-28T22:36:15.261Z","position":2,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"cfcyt2nznpxr","page_id":"8zvhcdp4tq0m","group_id":"sh90ps9xbz98"},{"status":"operational","name":"Microsoft","created_at":"2023-09-18T07:46:38.783Z","updated_at":"2026-05-28T22:36:15.275Z","position":2,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"mdj9wcqc9hql","page_id":"8zvhcdp4tq0m","group_id":"2b24lt071v8j"},{"status":"operational","name":"Microsoft","created_at":"2023-09-18T07:53:21.467Z","updated_at":"2026-05-28T22:36:15.288Z","position":2,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"snthgqsx9wnb","page_id":"8zvhcdp4tq0m","group_id":"290np3v053xm"}]},{"name":"Microsoft Advertising data delay","status":"resolved","created_at":"2025-12-04T16:08:58.646Z","updated_at":"2025-12-04T18:26:18.660Z","monitoring_at":"2025-12-04T17:21:31.224Z","resolved_at":"2025-12-04T18:26:18.643Z","impact":"major","shortlink":"https://stspg.io/5v6lrjx4tdqp","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-12-04T16:08:58.623Z","reminder_intervals":null,"id":"sx03lkv3n01x","page_id":"8zvhcdp4tq0m","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-12-04T18:26:18.643Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-12-04T18:26:18.643Z","display_at":"2025-12-04T18:26:18.643Z","deliver_notifications":true,"tweet_id":null,"id":"yfbzj11wv0zt","incident_id":"sx03lkv3n01x","custom_tweet":null,"affected_components":[{"code":"kqgk2gyw3m35","name":"Data - Microsoft","old_status":"operational","new_status":"operational"},{"code":"cfcyt2nznpxr","name":"Reports - Microsoft","old_status":"operational","new_status":"operational"},{"code":"mdj9wcqc9hql","name":"Optimization - Microsoft","old_status":"operational","new_status":"operational"},{"code":"snthgqsx9wnb","name":"Automated Actions - Microsoft","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The issue was resoled by Microsoft and the reports are coming in. We will continue to monitor.","created_at":"2025-12-04T17:21:31.224Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-12-04T17:21:31.224Z","display_at":"2025-12-04T17:21:31.224Z","deliver_notifications":true,"tweet_id":null,"id":"v19v6zlf97sc","incident_id":"sx03lkv3n01x","custom_tweet":null,"affected_components":[{"code":"kqgk2gyw3m35","name":"Data - Microsoft","old_status":"major_outage","new_status":"operational"},{"code":"cfcyt2nznpxr","name":"Reports - Microsoft","old_status":"major_outage","new_status":"operational"},{"code":"mdj9wcqc9hql","name":"Optimization - Microsoft","old_status":"partial_outage","new_status":"operational"},{"code":"snthgqsx9wnb","name":"Automated Actions - Microsoft","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"Starting this morning at 2 am EST, Microsoft Ads are experiencing delays in their reporting and API.\nTheir team is investigating the issue, and we are monitoring the progress.\nhttps://status.ads.microsoft.com/","created_at":"2025-12-04T16:08:58.836Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-12-04T16:08:58.836Z","display_at":"2025-12-04T16:08:58.836Z","deliver_notifications":true,"tweet_id":null,"id":"732n25j5yqf4","incident_id":"sx03lkv3n01x","custom_tweet":null,"affected_components":[{"code":"kqgk2gyw3m35","name":"Data - Microsoft","old_status":"operational","new_status":"major_outage"},{"code":"cfcyt2nznpxr","name":"Reports - Microsoft","old_status":"operational","new_status":"major_outage"},{"code":"mdj9wcqc9hql","name":"Optimization - Microsoft","old_status":"operational","new_status":"partial_outage"},{"code":"snthgqsx9wnb","name":"Automated Actions - Microsoft","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Microsoft","created_at":"2023-09-18T07:27:55.903Z","updated_at":"2026-05-28T22:36:15.247Z","position":2,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"kqgk2gyw3m35","page_id":"8zvhcdp4tq0m","group_id":"0nsp2d19jyth"},{"status":"operational","name":"Microsoft","created_at":"2023-09-18T07:39:04.676Z","updated_at":"2026-05-28T22:36:15.261Z","position":2,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"cfcyt2nznpxr","page_id":"8zvhcdp4tq0m","group_id":"sh90ps9xbz98"},{"status":"operational","name":"Microsoft","created_at":"2023-09-18T07:46:38.783Z","updated_at":"2026-05-28T22:36:15.275Z","position":2,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"mdj9wcqc9hql","page_id":"8zvhcdp4tq0m","group_id":"2b24lt071v8j"},{"status":"operational","name":"Microsoft","created_at":"2023-09-18T07:53:21.467Z","updated_at":"2026-05-28T22:36:15.288Z","position":2,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"snthgqsx9wnb","page_id":"8zvhcdp4tq0m","group_id":"290np3v053xm"}]},{"name":"AWS Service Outage","status":"resolved","created_at":"2025-10-20T14:22:31.335Z","updated_at":"2025-10-21T14:42:55.250Z","monitoring_at":"2025-10-20T14:22:31.467Z","resolved_at":"2025-10-21T14:42:55.223Z","impact":"minor","shortlink":"https://stspg.io/mm27rvgb7snq","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-10-20T14:22:31.320Z","reminder_intervals":null,"id":"k24ymjpgxwdp","page_id":"8zvhcdp4tq0m","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-10-21T14:42:55.223Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-21T14:42:55.223Z","display_at":"2025-10-21T14:42:55.223Z","deliver_notifications":true,"tweet_id":null,"id":"gwf3cnrwr7b8","incident_id":"k24ymjpgxwdp","custom_tweet":null,"affected_components":[{"code":"c5ymfggczbxz","name":"Data - Amazon","old_status":"operational","new_status":"operational"},{"code":"1lqp3d7x2ndp","name":"Data - Amazon DSP","old_status":"operational","new_status":"operational"},{"code":"rmvc6l1xln9s","name":"Data - Criteo","old_status":"operational","new_status":"operational"},{"code":"8kqm2m1631q5","name":"Platform Availability - Amazon","old_status":"operational","new_status":"operational"},{"code":"qf9h4zsdq205","name":"Platform Availability - Amazon DSP","old_status":"operational","new_status":"operational"},{"code":"vslbjfgsrvm5","name":"Platform Availability - Criteo","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We can confirm that Amazon Performance data has now fully recovered, and all services are fully operational for all clients.\n\nOur team has verified that there is no further impact across processes, including:\n\n- Scheduled Reporting\n- Automated Actions\n- Optimization\n\nThank you for your patience while this issue was being resolved.","created_at":"2025-10-21T14:42:01.661Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-21T14:42:01.661Z","display_at":"2025-10-21T14:42:01.661Z","deliver_notifications":true,"tweet_id":null,"id":"l6nphqzzb078","incident_id":"k24ymjpgxwdp","custom_tweet":null,"affected_components":[{"code":"c5ymfggczbxz","name":"Data - Amazon","old_status":"degraded_performance","new_status":"operational"},{"code":"1lqp3d7x2ndp","name":"Data - Amazon DSP","old_status":"operational","new_status":"operational"},{"code":"rmvc6l1xln9s","name":"Data - Criteo","old_status":"operational","new_status":"operational"},{"code":"8kqm2m1631q5","name":"Platform Availability - Amazon","old_status":"degraded_performance","new_status":"operational"},{"code":"qf9h4zsdq205","name":"Platform Availability - Amazon DSP","old_status":"operational","new_status":"operational"},{"code":"vslbjfgsrvm5","name":"Platform Availability - Criteo","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Amazon has confirmed that the earlier issue has been resolved.\nHowever, we are still seeing delays in Amazon Performance data being received.\n\nOur engineering team is actively working with Amazon to investigate and expedite a full resolution.\n\nWe appreciate your patience and understanding while this is being addressed.","created_at":"2025-10-21T10:33:55.118Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-21T10:33:55.118Z","display_at":"2025-10-21T10:33:55.118Z","deliver_notifications":true,"tweet_id":null,"id":"rqrj0b8q9b03","incident_id":"k24ymjpgxwdp","custom_tweet":null,"affected_components":[{"code":"c5ymfggczbxz","name":"Data - Amazon","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"1lqp3d7x2ndp","name":"Data - Amazon DSP","old_status":"degraded_performance","new_status":"operational"},{"code":"rmvc6l1xln9s","name":"Data - Criteo","old_status":"operational","new_status":"operational"},{"code":"8kqm2m1631q5","name":"Platform Availability - Amazon","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"qf9h4zsdq205","name":"Platform Availability - Amazon DSP","old_status":"degraded_performance","new_status":"operational"},{"code":"vslbjfgsrvm5","name":"Platform Availability - Criteo","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Amazon AWS has confirmed that the issue has been resolved on their side.\nFor reference, see the AWS Status page: https://health.aws.amazon.com/health/status\n\nA backlog of Amazon performance reports remains on our side. We are actively monitoring and processing these reports to ensure normal operations are fully restored.","created_at":"2025-10-20T23:23:53.742Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T23:23:53.742Z","display_at":"2025-10-20T23:23:53.742Z","deliver_notifications":true,"tweet_id":null,"id":"klpz210lmrvw","incident_id":"k24ymjpgxwdp","custom_tweet":null,"affected_components":[{"code":"c5ymfggczbxz","name":"Data - Amazon","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"1lqp3d7x2ndp","name":"Data - Amazon DSP","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"rmvc6l1xln9s","name":"Data - Criteo","old_status":"degraded_performance","new_status":"operational"},{"code":"8kqm2m1631q5","name":"Platform Availability - Amazon","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"qf9h4zsdq205","name":"Platform Availability - Amazon DSP","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"vslbjfgsrvm5","name":"Platform Availability - Criteo","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2025-10-20T20:16:20.228Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T20:16:20.228Z","display_at":"2025-10-20T20:16:20.228Z","deliver_notifications":true,"tweet_id":null,"id":"z5x7lssmwjq5","incident_id":"k24ymjpgxwdp","custom_tweet":null,"affected_components":[{"code":"c5ymfggczbxz","name":"Data - Amazon","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"1lqp3d7x2ndp","name":"Data - Amazon DSP","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"rmvc6l1xln9s","name":"Data - Criteo","old_status":"operational","new_status":"degraded_performance"},{"code":"8kqm2m1631q5","name":"Platform Availability - Amazon","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"qf9h4zsdq205","name":"Platform Availability - Amazon DSP","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"vslbjfgsrvm5","name":"Platform Availability - Criteo","old_status":"operational","new_status":"degraded_performance"}]},{"status":"monitoring","body":"Amazon continues to work on mitigating the issue on their end.\nYou can monitor their official status page for updates: https://health.aws.amazon.com/health/status\n\n\nWe are actively monitoring the situation while awaiting a full resolution from Amazon.\n\nWe are still experiencing delays in Amazon Performance data being received due to the ongoing incident. Data is continuing to process, albeit more slowly than usual.\n\nSome users may notice slower performance when loading analysis grids; this can often be resolved by refreshing the page.\n\nA few users have encountered intermittent “Internal 500” errors. If this occurs, please try again after a short interval.\n\nWe hope Amazon will resolve the underlying issue soon to restore normal service levels.","created_at":"2025-10-20T18:42:19.062Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T18:42:19.062Z","display_at":"2025-10-20T18:42:19.062Z","deliver_notifications":true,"tweet_id":null,"id":"rt14z3qp75mq","incident_id":"k24ymjpgxwdp","custom_tweet":null,"affected_components":[{"code":"c5ymfggczbxz","name":"Data - Amazon","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"1lqp3d7x2ndp","name":"Data - Amazon DSP","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"8kqm2m1631q5","name":"Platform Availability - Amazon","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"qf9h4zsdq205","name":"Platform Availability - Amazon DSP","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"AWS experienced a major outage at around 3 AM EST, centered on the US-East-1 region.\nThe disruption impacted a wide range of major apps, websites, and services globally.\nThe outage lasted roughly three hours, with most services now reported as fully mitigated.\nAWS Status page: https://health.aws.amazon.com/health/status\n\nOur platform is fully operational for all clients.\n\nPerformance data has already begun to recover automatically, and any processes waiting for daily data will resume as soon as the data becomes available.\nOur teams continue to monitor the situation closely to ensure there is no further impact.","created_at":"2025-10-20T14:22:31.467Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T14:22:31.467Z","display_at":"2025-10-20T14:22:31.467Z","deliver_notifications":true,"tweet_id":null,"id":"f95rsh6592m0","incident_id":"k24ymjpgxwdp","custom_tweet":null,"affected_components":[{"code":"c5ymfggczbxz","name":"Data - Amazon","old_status":"operational","new_status":"degraded_performance"},{"code":"1lqp3d7x2ndp","name":"Data - Amazon DSP","old_status":"operational","new_status":"degraded_performance"},{"code":"8kqm2m1631q5","name":"Platform Availability - Amazon","old_status":"operational","new_status":"degraded_performance"},{"code":"qf9h4zsdq205","name":"Platform Availability - Amazon DSP","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Amazon","created_at":"2023-09-18T07:28:12.245Z","updated_at":"2026-08-01T14:58:57.446Z","position":3,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"c5ymfggczbxz","page_id":"8zvhcdp4tq0m","group_id":"0nsp2d19jyth"},{"status":"operational","name":"Amazon","created_at":"2023-09-18T07:57:24.335Z","updated_at":"2026-05-08T15:00:21.255Z","position":3,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"8kqm2m1631q5","page_id":"8zvhcdp4tq0m","group_id":"rkpdvpz5lfhv"},{"status":"operational","name":"Amazon DSP","created_at":"2023-09-18T07:28:49.645Z","updated_at":"2026-05-28T22:36:15.467Z","position":6,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"1lqp3d7x2ndp","page_id":"8zvhcdp4tq0m","group_id":"0nsp2d19jyth"},{"status":"operational","name":"Amazon DSP","created_at":"2023-09-18T07:58:00.613Z","updated_at":"2026-05-08T15:00:21.519Z","position":6,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"qf9h4zsdq205","page_id":"8zvhcdp4tq0m","group_id":"rkpdvpz5lfhv"},{"status":"operational","name":"Criteo","created_at":"2023-09-18T07:29:27.384Z","updated_at":"2026-05-28T22:36:15.629Z","position":9,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"rmvc6l1xln9s","page_id":"8zvhcdp4tq0m","group_id":"0nsp2d19jyth"},{"status":"operational","name":"Criteo","created_at":"2023-09-18T07:58:36.396Z","updated_at":"2026-05-08T15:00:21.817Z","position":9,"description":null,"showcase":true,"start_date":"2023-07-01T00:00:00.000Z","id":"vslbjfgsrvm5","page_id":"8zvhcdp4tq0m","group_id":"rkpdvpz5lfhv"}]}]
}